Incompatible with newest version of El Capitan

I’m an IT team lead for a large medical office and was recently asked to set my nurses up with a home connection. I was walking through the steps today with a nurse’s husband, who is a physician, and he kept receiving “Logon Failed” despite trying every combonation of connection input information possible; however, I was still able to connect without problem. After looking at the App Store, I found that I was running 8.0.26 while he was running this version. I updated my version, but it still worked just fine for me. I then realized that I had a complete software update to do in order to run the newest version of El Capitan, so I did it. Now, I get the same “Logon Failed” message he received every single time I try to connect.

I’ve read that the “preview app” is not an answer to this problem as it runs your CPU load to the max. If this version was released a week ago and so many users (based on what I’ve read on Microsoft’s website) are having the same issue, why hasn’t this been made a top priority to fix?

Every one of my 9 physicians work from home on a MacBook… I now have to tell them that, whatever they do, DO NOT run your El Capitan software update? Kind of ridiculous.

Chels_lanae about Microsoft Remote Desktop 8